SHIPPING & RETURNS
SHIPPING POLICY
Delivery Timeframes
Local Deliveries (within Perth Metro): Usually 1–3 business days.
Interstate Deliveries: 5–7 business days, depending on the location.
Regional/Remote Areas: 7–10 business days or longer.
Shipping Costs
Flat Rate Shipping: $15.
Express Shipping Option: $25.
Order Processing Time
Orders are typically processed within 1–2 business days. During peak periods or sales, this may extend to 3–5 days.
We ship via Australia Post and provide tracking for all orders. Please contact us if you have any concerns about your delivery.
RETURN & EXCHANGE POLICY
Thank you for supporting our small business!
We greatly appreciate your understanding that, as a small business, we are unable to accept returns at this time. Each purchase you make directly supports our team and helps us grow.
If there is an issue with your order, please don’t hesitate to reach out to us. We’re committed to ensuring you’re happy with your experience and will do our best to assist you.
Thank you for your understanding and support
- The Ocean Calls Team